Unwanted faults & alarms are a challenge for residents and fire protection companies alike. Ordinary activities – cooking in particular – produce airborne particles which can activate smoke detectors. There alarms are often referred to as “nuisance alarms”.
The Fire and Rescue NSW ACT 1989, Sect 42 allows FRNSW to charge for attending false alarm call-outs ONLY if the callout is generated from an ASE.
FRNSW does not charge for ANY CALLS made to 000 – even if it turns out to be a false alarm.